Frequently Asked Questions

Do you allow vehicle storage in large enough units?

Yes. In addition to our outdoor parking spaces, you can store vehicles such as cars, motorcycles, mopeds, or jet skis in an indoor storage unit—provided the vehicle fits. All vehicles must be in running condition and have current registration.

How tall are your storage units?

Most storage units are approximately 8 feet tall. Some units may have overhead features like pipes or sprinklers that slightly reduce usable height. We also offer premium units in one of our buildings that have 10-foot ceilings.

Do you offer discounts or specials on storage units?

Yes, we often run specials such as:
  • First month for $1.00
  • Second or third month at half price
  • A free 13th month when you prepay for a full year
To qualify for these discounts, prepayment and enrollment in autopay are required. Contact our office to ask about current promotions.

Do you allow vehicle storage in large enough units?

Yes. In addition to our outdoor parking spaces, you can store vehicles such as cars, motorcycles, mopeds, or jet skis in an indoor storage unit—provided the vehicle fits. All vehicles must be in running condition and have current registration.

When can I access my storage unit?

Gate hours are from 6:00 a.m. to 8:00 p.m. Extended access until 10:00 p.m. may be available on a case-by-case basis. We ask all tenants to follow on-site rules and respect fellow customers and staff. Violations may result in restricted access limited to office hours only.

Do you offer discounts or specials on storage units?

Yes, we often run specials such as:
  • First month for $1.00
  • Second or third month at half price
  • A free 13th month when you prepay for a full year
To qualify for these discounts, prepayment and enrollment in autopay are required. Contact our office to ask about current promotions.

What type of security do your storage locations provide?

Our property is fully fenced and gated. Entry requires a personalized gate code, and each unit is individually alarmed and tied to that code for added protection. Security features include:
  • 24-hour surveillance cameras (with plans to expand coverage)
  • Resident on-site manager for added safety and emergency response
  • Locked, well-lit facility with electronic access control

Am I required to purchase insurance for my storage unit?

Yes, but you have three options:
  1. Purchase a policy through our recommended provider, Deans & Homer.
  2. Add coverage to your homeowners or renters insurance (be sure to confirm your policy covers off-site storage).
  3. Elect to “self-insure,” which means you assume full responsibility for stored items.
You’ll fill out a brief insurance form to indicate your choice when signing your rental agreement.

What items cannot be stored?

You may only store items that are safe and legal. Prohibited items include:
  • Flammable or explosive materials (e.g., gasoline, propane, fertilizer, ammunition)
  • Perishable food or anything that could spoil
  • Live animals or plants
  • Illegal items (e.g., drugs, stolen property, unregistered firearms)
Canned or fully sealed goods are typically acceptable. If you're unsure, ask our team before storing.

What are your accepted payment methods?

We accept several forms of payment:
  • In-person: Cash, check, or credit/debit card
  • Over the phone: Card payments (requires a signed authorization form)
  • Online or via email: Secure card payment option available
If you have any questions about payment setup, our staff is happy to assist.

Office Hours

Sunday1:00 PM - 5:00 PM
Monday - Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM

Access Hours

Sunday - Saturday6:00 AM - 8:00 PM

*Subject to change. Offered only on selected units. Subject to availability. This offer applies only to the rental fee. Other restrictions, taxes, and fees, including an administrative fee, apply. See contract for full details. Promotions good for new customers only. Not available on transfers or additional spaces. Pricing subject to change. Reservation required to guarantee price. Actual unit sizes may vary from approximate size estimate. Please inspect any unit before renting. Online pricing available only for online reservations and rentals. Not sure about the size you need? Don't worry, online pricing discount will be honored for any rental originating from an online reservation.